Industry - Law Enforcement
Active Information for a Tactical Edge
Keep Your Force Informed and Your Information Secure
Tighter budgets, evolving threats to public safety, collaboration with nearby jurisdictions and a host of state, county and federal agencies. The challenges of high-performance policing require secure, effective management of proliferating information in the form of paper, electronic documents, e-mail and digital media. Laserfiche® document management solutions help you meet these demands by getting the right information to the right people, while protecting it from unauthorized access and distribution.
Arm Your Department with Actionable Intelligence
From the challenges of interoperability to greater public accountability, managing law enforcement records is complex business. Yet public service depends on quickly getting information to the field, while preventing unauthorized access to case documents.
Laserfiche® document management solutions help law enforcement agencies meet these challenges by capturing and managing lab reports, evidence photos and other relevant case records. Complementing RMS, Laserfiche protects case reports and ensures rapid access in ways that would be impossible using paper based information.
Once documents have been captured in the Laserfiche repository, comprehensive security ensures rigorous control—including redactions of individual words— over who has access to information. Search and indexing capabilities help authorized users find case records faster, based on whatever information they have on hand.
Laserfiche solutions integrate seamlessly with existing infrastructure, allowing authorized personnel to pull case files directly through RMS. Officers view case files from the field and submit incident reports using wireless devices. When appropriate, departments use Web publishing tools to improve public service while administrators maintain complete control over which files are accessible.
Challenges
- Preventing the unauthorized viewing and release of confidential records.
- Compliance with separate retention periods for juvenile, misdemeanor and felony records.
- Staff hours spent on repetitive data entry tasks, indexing, photocopying and manual searches for records in off-site storage facilities.
- Lost or misfiled case documents and records
- Officers having to wait for records to support their investigations and court appearances.
- Delays in information access for officers responding to emergencies.
The Laserfiche Advantage
- Preserve document integrity and control access rights.
- Streamline compliance with multiple retention periods for different types of records.
- Free staff from repetitive tasks and allow them to retrieve documents and records instantly from their desks.
- Automatically file and index documents and records as soon as they are scanned.
- Put more officers on the streets armed with complete information.
- Improve emergency response times by delivering accurate, timely information to first responders.
Laserfiche Service Law Enforcement
Command
Laserfiche solutions help departments get more value out of tax dollars and put more officers on the streets. Laserfiche reduces the costs of maintaining paper records, while delivering word-level control over access to sensitive information. Documents are stored as unalterable images to maintain information integrity. Laserfiche provides complete information to keep officers safe and prepared.
Crime Analysts
Crime analysts use Laserfiche intelligent search capabilities to pull reports on past incidents and quickly support investigations. Analysts combine search types for precision access to case files, and fuzzy search capabilities compensate for misspellings and incomplete information. GIS integrations pull up relevant case documents based on geographic attributes.
Information Systems
Laserfiche solutions are built upon an open architecture that works seamlessly with RMS, CAD and GIS. The nonproprietary TIFF Group IV image format ensures future accessibility. A secure, Web-based thin client delivers information to authorized users while conserving IT resources. Laserfiche scales easily to fit your department’s records throughput and number of users. An audit trail maintains constant vigilance over the digital archive and enables thorough system reporting.
Officers / Investigators / Detectives
Laserfiche allows officers to spend less time doing paperwork and more time on the street. Using laptops, officers can access the Laserfiche repository from the RMS and retrieve case files that would be inaccessible as hard copies. They share internal information effectively, conduct investigations and prepare for court appearances without having to wait for records.
Records Managers
The Laserfiche DoD-5015.2-STD-certified Records Management Edition™ enables consistent application of retention and destruction procedures for multiple types of records, including the option to maintain evidence of expungement. Specialized records management searches enable easy report generation, and watermarking shows who has printed a case document and why.
Laserfiche solutions can be integrated to automatically capture data from CAD and generate case folders. Staff fulfill records requests from their desks instead of making trips to the records room. Laserfiche Workflow Suite™ streamlines approval processes by routing reports to detectives, supervisors and command for multiple signoffs.
Distribute Information to Streamline Day-to-Day Operations
Incident Workflow
(Click to enlarge)
Conceptual Architecture
Laserfiche solutions are engineered for rapid deployment, integrating seamlessly with your department’s existing infrastructure. Laserfiche solutions give you the flexibility to meet your archival and retrieval needs while improving your operational efficiency.
Operational Benefits for Law Enforcement
Manage and Distribute Case Knowledge
Laserfiche solutions store and manage case files—paper, electronic documents, photographs and e-mail—regardless of media or location. Capture tools index paper and electronic documents, and a variety of search options help users find case records easily.
Laserfiche frees up staff time consumed by providing records for officers’ investigations and court appearances, subpoenas, FOIA and other public information acts. Records staff process requests from their desktops, eliminating unnecessary trips to the records room.
- Find documents and records easily with index, full-text and fuzzy search capabilities.
- Retrieve digital audio, video and other non-text based documents and records with customizable metadata searches.
- Accelerate the routing and approval of case documents with Laserfiche Workflows.
- Put more intelligence in officers' hands without pulling them off the street to wait for records.
- Fulfill records requests 24-7.
Share Intelligence for a Rapid Response
Sharing intelligence is critical for coordinating a multiagency response to a major disaster. Responding effectively to traffic accidents, severe weather conditions and other everyday incidents also poses communication challenges.
Laserfiche provides tools for distributing information and ensuring interoperability with other departments and agencies.
- Use WebLink to securely distribute information to other agencies while limiting access to confidential records.
- Share access to the Laserfiche document repository through the RMS.
- Deliver building plans, HAZMAT reports and other intelligence to first responders via GIS integration.
- Accelerate integration with other mission-critical applications through support for Microsoft SQL Server and Oracle database platforms.
Restrict Access Based on Who Has a Right to Know
To protect the integrity of criminal investigations, departments must control access to police reports and evidentiary records. Departments also must consider local, state and federal regulations that determine the conditions under which case records can be released.
Laserfiche comprehensive security safeguards your digital archive against unauthorized release, theft and tampering. Laserfiche facilitates records access for those authorized users with a need to view information stored in case files.
- Command determines who has access rights.
- An audit trail monitors user activity, including viewing and printing.
- Users can be required to submit reasons for printing documents.
- Watermarks enhance security by identifying the times, dates and reasons case documents are printed, along with their personnel responsible for printing them.
- Redaction allows records to be released in keeping with guidelines while preserving confidential information.
Deploy Quickly and Simplify Support
Support for industry standards facilitates integration with current infrastructure, adding value to your existing applications. Support for Microsoft Management Console snap-in tools simplifies system administration. Laserfiche scales effortlessly from a single user to an entire department, fitting your department’s budget and records volume.
- Ensure secure records destruction with the DoD-5015.2-STD-certified Records Management Edition.
- Deploy thin-client solutions to accelerate implementation and minimize software maintenance.
- Support multiple servers and databases inside a single, tightly-controlled solution.
- Simplify security administration by configuring access rights and privileges according to document types and users groups.
Encourage Fast Staff Acceptance
One of the most common challenges of introducing a new technology is getting everyone in the department— including dispatchers, officers, investigators, records staff and command—to take full advantage of its capabilities. Laserfiche solutions offer Web-browser interfaces and a file folder structure familiar to anyone with basic PC skills. Laserfiche solutions adapt to accommodate user preferences and existing case flow procedures.
- Get users up to speed quickly with a simple visual filing method.
- Simplify operations by customizing interfaces and templates for different user groups.
- Provide staff with convenient search tools, including full-text, browsing and index information.
- Reduce keystrokes for data entry operations with automated indexing.
- Use Microsoft Office applications for easy document importing using the Send To Function.
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Demonstrations
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