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Technical Support

Monday - Friday
8:00 a.m. - 5:00 p.m. MST
Phone: 208-529-0775
Toll Free: 877-264-4632

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Support Case Submission

To submit a support case, please fill out the form below. All bold fields are required.

Contact Information
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Product Information
Product Having Issue:
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Description of Issue
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Describe the Issue:

Provide as complete of a description as possible, including the problem itself, any error codes or messages, the steps necessary to reproduce the problem, and, if applicable, the Server version.
A Problem Description is required.
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Laserfiche Information

Current Version: 8.1.1
Release Date: 10/12/2009

NOTE: For Laserfiche product and technical documentation, please visit the Laserfiche Support Site.

DataNow Affinity Information

For Affinity support please see the Affinity Support Forums.

FileBound Information

Current Version: 5.4.1
Release Date: 02/01/2010

Installation:

Release Notes:

To find your computers operating system,
Right Click the My Computer icon on your desktop
or Start menu and choose Properties.
To find the version of the product,
go to Help -> About on Windows application.
For web applications look towards the bottom of your browser.